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A Culture Of Compliance

Welcome to part 3 of the kingdom culture series. Today I want to talk about how we lead people in the kingdom. Due to their span of influence, leaders have a great impact on the culture of the organizations or teams that they lead. Arguably nothing influences culture more than how we treat the people we lead.

Although it still exists in some organizations, I believe that the pitfalls of leading through intimidation, punishment and domination are well known and accepted in both the secular and church arenas. However, what is still prevalent and widely accepted today is a culture of compliance. Meaning that followers are required by leaders to comply with their instructions, no questions asked.

While compliance may be acceptable in the world value system, a culture of compliance is not kingdom culture. Many church people do not get this. Perhaps it is because in the Old Testament times it was all about compliance. The leadership system centered around a strict compliance with the religious laws and rituals enforced by the leader/king. It fostered an ultimate leader culture that was so dominant that the spiritual health of the entire community rose and fell on the character of the leader alone.

Then, over two thousand years ago Christ entered the scene and flipped the script. He modelled and taught a different kind of leadership. His leadership placed supreme value on winning the heart not just enforcing surface obedience. He said (Mat 5:27-28):

27 “You have heard that it was said, ‘You shall not commit adultery.’ 28 But I say to you that everyone who looks at a woman with lustful intent has already committed adultery with her in his heart.

Jesus was the ultimate change agent for this new culture. Changing the compliance culture that had grown deep roots over hundreds of years of Jewish tradition was a monumental task. Jesus repeatedly confronted it head on as he butt heads with the religious leaders. He did not mince words. Check Him out in action(Mat 23:27-28):

27 “Woe to you, scribes and Pharisees, hypocrites! For you are like whitewashed tombs, which outwardly appear beautiful, but within are full of dead people’s bones and all uncleanness. 28 So you also outwardly appear righteous to others, but within you are full of hypocrisy and lawlessness.

In the corporate world many leaders are focused on compliance with the company’s rules and the leader’s instructions. Insubordination is severely punished and not towing the line leads to victimization. When we consider that many churches function along the same lines we should be cut to the heart. The culture of the world has deeply infiltrated our churches. We have lost our saltiness.

Jesus walked in this earth humbly. He modeled the type of leader that God desires. His first response to sin was mercy and forgiveness. He did not seek to lord it over others and assert His authority and control as so many religious leaders do today. He loved us first and demonstrated it by dying for us while we were yet His enemies.

Remember when Jesus gave an experiential lesson to His disciples in servant leadership by washing their feet? He even washed Judas’ feet! The feet of the man whom He knew would cause Him so much pain and suffering; that man’s feet. In other words, Jesus loved and served the rogue church member who was out to assassinate His leadership. Think about that. Jesus’ objective is not to get us to serve Him by coercion or manipulation. He is committed to winning our love through loving sacrifice and service.

The church is rife with leaders who believe that their followers are best served by a culture of complete compliance to their leadership. Sin is shamed and punished. Those who obey unquestioningly and fawn over the leaders are favoured. Corporate world culture with a side order of hallelujah. I believe most church leaders are genuine but just do not understand how kingdom submission works. Submission is VOLUNTARY and in the church it is supposed to be RECIPROCAL. Forced submission is domination, period. Sometimes more subtle approaches like social pressure or withholding love or withholding opportunities are used but the cancer is the same. Corporate leaders use the same tactics.

The missed opportunity here is the opportunity to transform the heart through love. That is what Jesus is after. That is what the Father is after. That is what Jesus came to demonstrate. Gaining compliance without transformation of the heart is no gain at all in Christ’s books. The body of Christ is supposed to operate as a community of equals serving each other. We each have different roles and gifts but we are all directed by one head; Jesus Christ. We submit to one another. We honour one another. We love one another. There is no hierarchy of value in the body. The toe has the same value as the eye. Jesus says it this way (Mat 23:8-12):

8 But you are not to be called rabbi, for you have one teacher, and you are all brothers. 9 And call no man your father on earth, for you have one Father, who is in heaven. 10 Neither be called instructors, for you have one instructor, the Christ. 11 The greatest among you shall be your servant. 12 Whoever exalts himself will be humbled, and whoever humbles himself will be exalted.

As kingdom leaders we have one job; to love all and to serve all. Our objective is not to gain people’s compliance but to win their hearts for Christ. That, is kingdom culture.

Copyright 2019, Matik Nicholls. All rights reserved.

Everybody Wants To Be A Hero

Everybody wants to be a hero. We want to be the hero for our children or in our company or maybe in our community. It’s a natural desire but pushed to the extreme it can do more harm than good.

When we have this hero complex, what often happens is that we do not allow others to shine. Much has been published about helicopter parenting and the negative effects of solving all your children’s problems for them. Our children can only actualize their full potential if we are willing to step down from the pedestal of needing to be idolized and allow them to rise to the challenges of life. Self-esteem comes from observing yourself achieve something that was not easy to accomplish. This growth in our children is what we sacrifice when we put on our cape and swoop in.

The same is true in other arenas. The old adage is true; “Give a man a fish and feed him for a day. Teach him how to fish and you feed him for a lifetime.” Heroism shies away from giving away the secret of your success. Instead of focusing on empowering others we perpetuate a dependency on ourselves so that we are always the ones who get the accolades. This has been the strategy of successive governments in Trinidad and Tobago and it has been to the detriment of the country. The message on the political platform in some form or other has been, “Choose us. We will save you.” I eagerly await the day when some courageous leader will transform the dialogue from dependency to empowerment.

Another arena that is a passion of mine is the church. Many church leaders have also devotedly perpetuated this dependence syndrome in their congregations. Instead of teaching everyone how to hear from God and interpret scripture for themselves there has been a sick ultimate leader syndrome that discourages respectful disagreement or independent thought. Blind obedience is glorified and taking the initiative is discouraged as causing confusion or being overly-zealous. Of course, the need to covet glory for ourselves is part of the unsanctified human condition that has reared its head from since the early days of the church until now. Religious men have always set themselves up as THE middleman to God. Instead every pastor, elder and priest should be consistently and earnestly pointing everyone to Christ. “Do not depend on me, depend on God alone. Don’t look to me to solve your problems and give you guidance. Look to God.” This should be the message. There should be a constant redirection of worship and dependence and glory to the Father, Son and Holy Ghost.

In THE story; the unfolding epic saga of the whole universe for all time, in my humble estimation, there is only one hero who deserves all the glory and His name is Jesus Christ! He is the real hero!

Copyright 2019, Matik Nicholls. All rights reserved.

Ole Talk

Stephen Covey said, “You can’t talk yourself out of something you behaved yourself into.” It is one of those leadership principles that is so deceptively simple that the full power of it can easily be overlooked. So many times, as leaders (at home and at work) we fail to grasp how what we are saying is being undermined by what we are doing. So deep is our self-deception sometimes that we are genuinely surprised when our followers are not motivated or engaged or buying into whatever we are trying to sell.

It’s like if I tell my children, “I will give you licks (a spanking) if you do that one more time.” It barely has any effect because they have not seen the behaviour to back up my ‘ole talk’. My lack of disciplinary enforcement is the behaviour that needs to change before my words have any weight.

The same happens at the office… Two common examples of messages that are hardly ever ‘heard’ unless the behaviour to back it up is first evidenced are:

  • We care about staff
  • We are implementing a new…..

So many leaders are living in a dream world where caring means nicely worded all-staff communiques and slogans and presentations. The one truth about caring is that it must be felt and felt personally. Caring can only be communicated by action in the context of one on one interaction. The caring organization only exists insofar as the people at the top are truly caring for person X and person Y and person Z. Even if you implement a policy that is beneficial to all employees it will not move the dial much unless the staff experience it in how it is applied to them personally by their bosses.

An example of caring that I remember well is when many years ago I was feeling very ill and throwing up at work and my boss told his secretary to drive me home in his car. See what I mean!  Personal, sincere behaviour. You can’t talk your way out of uncaring behaviour.

The other bug bear is the rolling out of a new anything if the management has a history of no sustainable follow through. No matter how fancy the launch or how sincere you sound this time, everybody knows it won’t last. The initiative is practically doomed to fail from the start because nobody is really going to bother much with it, confident in the knowledge that it won’t be around for long.

We should always count the cost of change. If it is a real change, it will cost something, and we have to be willing to back up our talk with the tough decisions. Our people know who we really are. If we are risk averse, they know the new entrepreneurial business idea will grind to a halt the first time that we have to stick our necks out and take some risk. If we are cheap, they know that upgrading to a 21st century IT system is not going to happen. We can’t talk louder than who we are.

Therefore, leadership is at the most fundamental level about self-development and personal transformation. Who we are being at home and at work dictates the efficacy of our leadership. If we want change in our families, places of worship and workplaces it literally begins with the change we are willing to make in ourselves.

Joyfully,

Copyright 2018, Matik Nicholls. All rights reserved.